The AI Boom in HR: What Does it Mean for Your Business

6 reasons why AI is more important than ever within HR departments:  

Tech Evolution – AI, especially in machine learning and natural language processing (NPL) improved immensely and is now at a really good level. These improvements, seen in the last few years, transformed AI in a powerful tool that can now be used to handle, in a better and faster way, tasks such as Résumé screening and employee feedback analysis  

More Data Than Ever – The amount of personal data handled by HR departments is greater than ever. Engagement Surveys or performance reviews are some of the data held by HR departments and within this data there are much information that AI can analyse to help HR departments on their decision making process.  

Remote and Hybrid Work Trends – Alongside the evolution of AI technologies, the workforce within a company also evolved as most companies adopted remote and hybrid work models, making managing employees a more challenging task. AI tools will help HR teams with virtual recruitment, remote onboarding or even by providing tools to keep employees engaged while not in the office.  

Efficiency and Cost Savings – Automation of repetitive tasks such as payroll and benefits administration are now possible thanks to AI. This will save time but also reduce the costs, permitting HR to focus on strategic work within the organisation.  

Smarter Hiring – Artificial Intelligence is also changing the way companies find and hire their talent. It can sift through résumés at a faster pace and help finding the best candidates looking not only at their past experience but also understand which candidates will be a better fit for the company. This will lead to much better recruitment campaigns and help reduce the turnover numbers.  

Better Employee Experience – Keeping a workforce engaged and interested is not an easy task. AI improves the employee experience by providing personalised and instant support through chatbots and even offering training programs that suits each individual.   

Clearly the use of AI in HT is more than a trend, it can be seen as a game changer. By adopting AI tools like gen.help and other machine learning  implementations, your HR Team can be more efficient, make smarter decision and create a better experience for your employees. This will lead to higher productivity, better retention and ultimately a stronger company.

– Ana Correia (Recruitment Team Leader)